A: Yes, the hair is cut from one donor with full cuticle aligned, no acid bath, natural unprocessed. It is 100% unprocessed remy human hair,can be dyed,perm,bleach,iron.
Q2. How many gram for each hair bundle?
A:Each bundle is weighed at 100 grams which is equivalent to 3.5 oz.
Q3. Will the hair shedding?
A: The hair is double weft weaving with minimum shedding.it may be caused by float hair,our hair factory worker will comb these cut hair by hand when producing, but because it is hand work, so there may still have some left, please comb with your fingers for several times, they will go out.
Q4:Why the hair getting tangle?
A:Usually the hair is tangle due to dryness.build-up of oil and dirt, using of salt water or chlorine and?not combing for some time. Also you know that, the hair lost nutrition when cut from young girl. so treat the hair like your own hair, shampoo and conditioner is very important for them. Wash the hair one time a week, twice a week will be better.U can do a rival method (oil the hair, deep condition and detangle),add coconut oil creme in the hair to keep the hair.
Q5. Why the hair has grey hair?
A: As remy hair, it is very normal for virgin hair to have gray hairs, especially since our virgin hair is not altered. Remy hair is cut from young and healthy donor, so you can expect any natural affects such as gray hairs, some split ends, and different curl patterns in one bundle.
Q6. If I straighten my hair will it revert back to its natural state after I wash it?
A:The body wave texture only has a slight wave pattern so after heat has been applied to it so many times the extensions will be trained to stay straight and the pattern WILL NOT come back. The deep wave and the tight curly texture DOES revert back curly/wavy after straightening/curling but the pattern will not be as tight. If you purchase these textures, I suggest you wear them in its natural state First and then after you are tired of wearing it naturally Curly/wavy then apply heat for a different look.
Shipping & Payment
SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of worldexpress.shop (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://worldexpress.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
There are no reviews yet
Write a Review
Why Buy From Us
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.