1. Payment Problem:

（1）Accepted payment method

– Credit or debit card
– Bank Transfer
– Western Union
– AliPay Account

– Paypal Payment
– Boleto
– QIWI
– WebMoney

If you fail to make payment, please click here to contact Payment Service Team

（2）How does AliExpress protect my payments?

Pay securely with your credit card without exposing your details. When paying online, your details are protected by VeriSign SSL encryption (the highest level of protection commercially available).

2.Shipment Problem:（Express Shipping Via DHL）

USA/European/Australia:2-4 working days

Africa:4-7 working days

3. Frequently Asked Questions:

Q1:Will it shedding and tangle?

A:Shedding: A few strands initial shedding of new hair is normal. We always suggest customer seal weft before installing and brushing it with wide-tooth comb.

Excessive shedding will cause by weft cutting or dryness. Please always seal the ends if you cut weft for installation and keep it moisturized.

Tangle: Usually, our hair will not tangle because it is cuticle intact human hair. However, dryness, oil &dirt build-up, salt

water or not combing out daily will lead to tangle and shedding. Please follow hair care instruction and use good shampoo

&conditioner to wash hair twice a week.

Q2:Can I dye it to other color and make other style?

A: Yes, our hairs are 100% human hairs can be dyed, bleached and permed. However, frequently dyed and permed will do

harm on hairs, even destroy hairs. Please do not do this frequently.

Q3:Why there are short hairs on the weft?

A:When hairs cut from donors ,it is a bundle of long hairs and no weft. A length of hairs need to be fold for sewing weft.

That is why there are short hairs by one side. Please donrsquot worry about this, it will not impact hair looking, and will not

influence on hair using and quality.

Q4: Is every strand of hair the same length?

A:Our hair is 100% human hair, cutting from young donors. As our own hairs, real human hair is not possible to grow the

exact same length of every single strand. That is why human hair ends are always thinner than the top. Please fully

understand and consider before placing order.

Q5:How to measure hair length?

A:For wavy hair, please stretch it to straight, then make the measurement.

Q6.Whatrsquos suggestions about the new hair business owner?

Firstly branding your own company name, we provide bags labels tags etc customized service for you.

Secondly we ship hair to your customers directly under your business name without requiring you to stock your own inventory.

Q7.Why are your hair extensions price much higher?

Firstly we respect your hard earned money, before it gets to you our hair goes through our quality control screening, to make sure all bundles are free from any imperfections.

Secondly suggest research ldquoMiss Blue Hairrdquo on any social media to check othersrsquo reviews about our brand quality.

Lastly If you have a question about your order we are a simple phone call or email, resolve your any problem shortly.

Q8.How many bundles do I need for one head?

We recommend all of our customers to use 3-4 bundles for a full head sew in. It all depends on your preference and how full and thick you like your hair. Please consult with your hairstylist. Each of our hair bundles weigh 3.2-3.5oz. Because our hair extensions are not processed and filled with synthetic fibers, we ensure TOP quality.

Q9.How long does shipping and processing take?

Shipping takes 2-5 business days after processing. Processing takes 6-24 hours, after the verification, orders will be shipped. To ensure you are protected as a customer and we are protected as a business, we need to prevent fraud and any other suspicious activity so we make sure the order is legitimate before we ship products out. You will receive updates on your order each time it is updated through your valid email address. CHINA WEEKENDS DO NOT COUNT AS PROCESSING AND SHIPPING DAYS!